Fees, Cancellation, and Refund Policy

1. Provider

corewaveb.com is operated by corewaveb.com, LLC (EDRPOU 04251266), Business Center Horizon, 12 Simona Petliury Street, Office 504, Kyiv, 01032, Ukraine. Email contact@corewaveb.com, phone +380 737 536 8046. A private tutoring marketplace, not a state-accredited institution.

2. Fees and total price

• Matching fee: a one-time introduction fee shown in the offer before you accept it.
• Lesson price: set by the tutor and shown before booking; browsing and registration are free.
• Total price in the displayed currency, including applicable taxes, appears before you submit personal data or payment details.

3. Cancellation and refunds

• Cancel free of charge up to 24 hours before the lesson.
• Later cancellations or no-shows may be charged at the tutor's stated rate.
• If a tutor cancels, you receive a replacement lesson or a full refund.
• Refunds for undelivered matches or lessons return to the original payment method within 10 business days; write to contact@corewaveb.com.

4. Availability in Ukraine

Available where internet access permits; access may be interrupted in temporarily occupied or conflict-affected areas. "Verified" badges reflect document checks, not state accreditation.

5. Legal basis

We identify ourselves, our registration and contact details, the total price and these terms before you order, as required by Закон України «Про електронну комерцію» № 675-VIII, and send a durable email confirmation.

Distance sales of tutoring services follow Закон України «Про захист прав споживачів» № 1023-XII; tutor qualifications are described under Закон України «Про освіту» № 2145-VIII.

Personal data is processed under Закон України «Про захист персональних даних» № 3993-IX; non-essential cookies and tracking require informed consent through the cookie notice controls.

6. Complaints

Email contact@corewaveb.com or phone +380 737 536 8046; we reply within 30 days. Under Закон України «Про захист прав споживачів» № 1023-XII you may also approach the State Service of Ukraine for Food Safety and Consumer Protection (Derzhprodspozhyvsluzhba) or the courts.